Health care organizations should:
1. Hire a staff member certified in project management or send an existing staff member for project management training.
2. Form a project management office (PMO). The PMO can free physicians to focus on the development of IT projects that can create benefits to the organization.
3. Appoint someone that can make decisions on money spent on IT.
I think that these 3 suggestions should definitely be implemented by health care organizations designing new information systems. As the chapter, case study and this article reiterate, a project management team should be experienced, have the proper support and knowledge to minimize risks.
Roger Kropf, Guy Scalzi. (2008). Great Project Management = IT Success. Physician Executive, 34(3), 38-40. Retrieved June 1, 2008, from ABI/INFORM Global database.
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